Empire Today,  Remote - Merchandising Support Consultant                                                                                 

JAN 2021 - OCT 2024
Responsible for $1M in special order / commercial business projects 
Created prototype for a proprietary service application to better serve the sales force 
Served as a product expert and provide answers to product related questions (100+ a day)
Trained sample specialist(1) & assistant product managers(3) to source, price, and order material
Requested material cost from vendors and provide it to commercial business estimators 
Sourced products, pricing, wrote content, provided drawings for RFP/I for large commercial accounts
Designed custom carpet(5) for large upscale hospitality/entertainment clients 
Provided support to sales representatives and helping them close difficult jobs ($10k / project)
Tracked sales of all products and special orders and analyzed this data to determine success
Established relationships with new vendors (10)
Review post-install claims  to determine qualification for manufacturer warranty

Vanilla Video, Chicago, IL  - Web Content Manager                                                                                             

FEB 2018 - JAN 2021
Rewrote web content for website, social media as well as customer facing rate cards
Analyzed web and social media traffic data in order to create content that resulted in sales
Created a catalog of video samples for sales force to easily access short video clips to present to customers curated to their requests 
Produce RFP/RFI in English, Spanish and Polish for customers 
Translated content and spoke with customers  in Spanish and Polish 

Empire Today, Northlake, IL - Assistant Product Manager                                                                                       

JAN 2016 - FEB 2018
Answered hard surface emails (3 months) and carpet for the remainder 
Managed special orders; availability, pricing, system set-up
Assisted with commercial pricing requests
Launched over 20 products as a result of conducting supplier / product line review which analyzed the strength of the product line-up and identified gaps for new additions
Managed relationships with existing vendors / key players in the business

Heritage Travelware, Carol Stream, IL - Product Development Assistant                                                                   

MAY 2014 - MAY 2015
Launched Back To School Backpack Campaign for BTS 2014
Worked with overseas suppliers to develop backpacks, business cases and luggage  
Educated sales staff on products prior to buyer meetings
Organized, photographed, inspected, and measured every sample arriving to the office
Wrote copy for hang-tags, website descriptions, and sell sheets 
Drafted customized sales presentations for meetings with buyers
Created master excel file for company use containing every single product created including all product details which could be used to populate customer facing documents, sell sheets, catalogs, websites etc. 

Augustana College, Rock Island, Illinois - Bachelor of Arts                                                                                                     

MAY 2014
Majors: English, Spanish, Business Marketing // Minor: Latin American Studies