Hire Nicole Olson

Mini Case Studies / Project Highlights
1. Special Order & Commercial Flooring Projects – Empire Today
Challenge: Managing $1M+ in custom flooring orders and coordinating multiple suppliers for commercial clients.
Solution: Verified inventory, sourced pricing, and created internal guides for sales teams.Result: Projects delivered on time, improved team efficiency, and streamlined future orders.
2. Sales Team Enablement & Training – Empire Today
Challenge: Sales reps needed clear, accessible product knowledge to sell confidently.
Solution: Developed training decks, product cheat sheets, and onboarding materials.Result: Reduced confusion during sales calls and increased close rates on special orders.
3. Vendor Coordination & Product Launches – Heritage Travelware
Challenge: New product launches required seamless communication with overseas suppliers.
Solution: Maintained vendor communication, ensured product specs were correct, and prepared sales teams for presentations
.Result: Smooth product rollouts, minimal errors, and better-prepared sales teams.